Very few things can add to your bottom line like good productivity software. Lessen the load on your employees and you can directly affect your profit, and simultaneously lower the stress level of employees and management. Below are three of our biggest sellers. so whether you want to go paperless, eliminate special forms, eliminate high phone bills or eliminate spam, we have a tool for you.
What is FacetPhone?
● A full featured business phone system.
FacetPhone has all the features you expect in a business phone system such as voice mail, auto-attendants, conference bridges, etc. As you will see, it also offers much more including unified communications, call center features, flexible reporting capabilities, and a powerful mobile app.
● On-premise (not a hosted service).
FacetPhone is an on-premise system, meaning that the phone server is at your company location instead of being provided as a service over the Internet. Either a Mac mini or a Linux server runs the FacetPhone software which controls the phones and the service coming from your phone company. It connects to whatever existing or future phone service you want including analog lines, PRI and SIP trunks. Here is a diagram of the components of a FacetPhone system.
● Utilizes Voice over IP technology.
FacetPhone is an IP PBX meaning that it uses voice over IP (VoIP) in the management of calls. This allows for geographically disperse users to all be on the same unified phone system using their Internet connections. FacetPhone unites branch offices and telecommuters into one cohesive telephone system.
● Unified Communications Features.
The FacetPhone computer user interface and mobile app both provide presence management, allowing you to see the status of the other users on the system. You can instant message with the other users. Voice mail can be seen visually and listened to in whatever order you want. Visual call control allows you to manage calls on the system much more intuitively than with buttons on the phone.
● Extensive auto-attendant and IVR capabilities.
FacetPhone has a powerful scripting language that underlies auto-attendants and IVR systems. The FacetPhone system can be made to do just about anything you want to do for your callers. Incoming call centers can be configured from the simplest round robin ACD to complex systems with multiple prioritized queues, skills based routing, backup groups, etc.
● Powerful Mobile App.
The FacetPhone mobile app puts the power of the computer user interface, plus a feature rich softphone on your iPhone (not yet available for Android). The app allows you to see the status of the other users, call them and instant message them. Calls made with the app are calls on the company phone system, not calls on your cell phone.
● Easy Integration with Business Applications.
FacetPhone provides multiple methods for integration with other applications allowing you to dial from the application or use the caller ID on an incoming call to lookup the caller’s information in your application. And that’s just the beginning – check out FacetPhone’s application integration features here.
● Flexible reporting capabilities.
FacetPhone comes with a wide variety of standard reports. In addition, call detail records are written to a MySQL database where you can use a reporting package to produce any report you want. FacetCorp can also provide custom reports very economically.
● No add-on packages. All features are available to all customers.
FacetPhone is licensed by the number of “endpoints”, meaning each phone connected to the system and each line coming from the phone company connected to the system. Every customer has every feature available to them. Even if you don’t use a feature at first, as your business grows and you come to need it, the feature will be there ready to configure to your needs.
Outsourced Anti-Spam Protection for Small and Medium Business
Hosted CanIt® automatically protects email from Spam. Ads, fraud schemes, porn, viruses, phishing attempts… if it’s junk e-mail, Roaring Penguin’s Hosted CanIt will stop it before it reaches your mail server without the need for installing any software or hardware. Our cloud based managed email filtering service is great for small organizations without an IT staff. Let our technical experts do the work, and start benefiting from the best email protection you can get.
The Hosted CanIt anti spam service is as simple as pointing your MX Record at Hosted CanIt and watching your spam disappear.
Offering per user or per group anti-spam settings and quarantines, an intuitive simple enduser interface, graphical reporting tools and automatic updates, Hosted CanIt makes it simple to block spam without requiring the installation of software or hardware or placing a complex administration burden on your system administration team.
You want to focus on your business – not on filtering spam. Our goal was to develop a hosted spam solution that was customizable, yet easy to setup and maintain, and one that would fit a small company budget. With Hosted CanIt, small organizations can now enjoy anti spam protection and options previously only available to large enterprises. Hosted CanIt is a hosted anti spam service (cloud computing) run by Roaring Penguin Software. You point your MX Record at the Hosted CanIt server and your spam problems disappear.
Your system admin team can manage the system via our web-based administrative console. Updates are automatic, freeing your team from day-to-day spam management, so they can focus on the strategic projects that drive your business forward.
Works with Microsoft Office 365™
Hosted CanIt is the perfect complement to Microsoft Office 365. For more information, see our Hosted CanIt / Office 365 page.
Spooling of messages if your email servers are unavailable
Hosted CanIt automatically queues all incoming mail for up to five days until the server comes back on line, at which point all queued mail is delivered.
Advanced Spam and Virus Protection
Hosted CanIt detects 98 % + of spam with a low false positive rate. Valid messages get through, the junk gets blocked. Hosted CanIt uses a variety of techniques including keyword search, header analysis, message format analysis, Bayesian statistical analysis, blacklists, whitelists, greylists, open proxy lists, DNS verification, SpamAssassin™ content-filtering rules, sender policy framework (SPF), custom rules and more. Roaring Penguin Software is a leader in e-mail filtering. Anti-spam is our only product line and we have been focused on fighting spam since 2002.
Hosted CanIt removes the threat of denial of service and directory harvest attacks on your email server. Prevent the bad guys from wasting your time and your bandwidth using our hosted anti spam solution.
End User Controls
A simple to use, web based system allows you to have as much or as little control over filtering spam as you like. From a simple “just make it all go away” to “I have to have control over every feature,” Hosted CanIt has the right level of control over spam for everyone. Our web based user interface lets users easily set their filter policies and review their spam quarantine. In addition, every user receives a customizable spam quarantine report by e-mail .
Outbound Filtering: A Valuable Optional Extra
Outbound filtering is available to stop outbound viruses, prevent your customers from ending up on block-lists, and to detect compromised machines and accounts on your customers’ networks.